999hb Terms & Conditions – Please Read Before Playing

Introduction and Acceptance

Welcome to 999hb. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 999hb ("we", "us", "the Platform") governing your access to and use of the 999hb online casino and sports betting services available at 999hb.bet. These Terms apply to all visitors, registered users, and persons who access or use the 999hb platform in any way.

By creating an account on 999hb, logging in, making a deposit, placing a wager, or otherwise using the platform, you unconditionally accept these Terms. If you do not agree with any part of these Terms, you must immediately cease using the 999hb platform and close your account. 999hb reserves the right to amend these Terms at any time, with notice provided on the platform. Continued use of the platform after any amendment constitutes acceptance of the revised Terms.

Key Terms at a Glance

Eligibility Requirements

In order to open an account and use the services of 999hb, you must meet all of the following eligibility criteria at the time of registration and on an ongoing basis throughout the duration of your account. 999hb reserves the right to request documentary evidence to verify any of the conditions below at any time.

Account Registration and Security

To access the full range of 999hb services, you must complete the account registration process by providing your Bangladeshi mobile number and creating a secure password. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. 999hb will never ask for your password via email, phone or any other communication channel.

• You must provide a valid Bangladeshi mobile number that you own and have access to. This number is used for OTP verification, account recovery and security notifications.
• Your password must be kept confidential at all times. Do not share your password with any other person. You are responsible for all actions taken under your account, whether or not you authorised them.
• If you suspect that your account has been accessed by an unauthorised party, you must notify 999hb support immediately via the official support email. 999hb will take reasonable steps to assist you in securing your account.
• 999hb reserves the right to temporarily lock or permanently close any account that it reasonably suspects has been compromised, used fraudulently, or is in breach of these Terms, pending investigation.
• You must ensure that the payment methods linked to your 999hb account are registered in your own name. Third-party payment methods are not permitted.

999hb employs SSL encryption to protect all login and account data transmitted between your device and our servers. However, you remain responsible for the security of your own device and internet connection. 999hb is not liable for any loss arising from your failure to maintain the security of your own account credentials.

Deposits, Withdrawals and Payments

All financial transactions on the 999hb platform are conducted exclusively in Bangladeshi Taka (BDT). 999hb supports deposits and withdrawals via bKash, Nagad, Rocket, Upay and selected Bangladeshi bank accounts. By initiating any deposit, you confirm that the funds belong to you and are not the proceeds of any unlawful activity.

Bonuses, Promotions and Wagering Requirements

999hb offers bonuses and promotional incentives to registered players from time to time, including but not limited to welcome bonuses on first deposit, reload bonuses, free spins on selected slot games, and seasonal promotions tied to events such as BPL, IPL, Eid, Pohela Boishakh and other Bangladesh-relevant occasions. All bonuses are subject to the following general conditions unless otherwise stated in the specific bonus offer:

• All bonuses are subject to wagering requirements (rollover) which must be met in full before any bonus-derived winnings can be withdrawn. The applicable rollover multiplier is stated in the individual bonus offer terms.
• Bonuses are valid for a limited time period as specified in the offer. Bonuses not utilised within the validity period will expire and be removed from the account automatically.
• 999hb reserves the right to modify, suspend or cancel any bonus or promotion at any time without prior notice, provided that any bonus already credited to a player's account will be honoured subject to the applicable terms.
• Players who attempt to abuse bonus terms — including but not limited to opening multiple accounts, using irregular betting patterns to meet wagering requirements without genuine play risk, or colluding with other players — will have their bonuses forfeited and may face account suspension.
• Free spins bonuses are subject to the same wagering requirements unless expressly stated otherwise. Winnings derived from free spins may be subject to a maximum withdrawal cap as stated in the offer terms.

Responsible Gaming

999hb is committed to promoting responsible gaming practices among all players. We recognise that for a small number of players, gambling can become problematic, and we take this responsibility seriously. The following responsible gaming tools are available to all registered 999hb account holders:

• Deposit limits: set daily, weekly or monthly maximum deposit amounts directly from your account settings page.
• Session time reminders: set play-session duration alerts so you are notified when you have been playing for a defined length of time.
• Self-exclusion: request a temporary or permanent self-exclusion from 999hb services by contacting support. During a self-exclusion period, your account will be locked and you will not be able to deposit, wager or receive promotional communications.
• Reality checks: periodic pop-up reminders displaying your current session duration and net win/loss position, helping you make informed decisions about continuing play.

Prohibited Conduct

The following conduct is strictly prohibited on the 999hb platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of all balances and bonuses, and reporting to relevant authorities where required by law:

• Using the 999hb platform for any purpose related to money laundering, terrorist financing, or any other financial crime under applicable Bangladeshi law.
• Registering more than one account, using another person's identity or payment details, or otherwise misrepresenting your identity or age when registering or using the platform.
• Using any automated system, bot, script, or software tool to interact with the 999hb platform in a manner not expressly permitted, including but not limited to automated betting systems, odds scrapers or session hijacking tools.
• Colluding with other players to manipulate the outcome of any casino game, bet or tournament, or engaging in any form of chip dumping, match fixing or coordinated advantage play.
• Attempting to exploit software bugs, errors, or vulnerabilities in the 999hb platform to obtain funds, credits or any other advantage not intended by the platform design. Any such exploitation must be reported to 999hb support immediately.

999hb employs advanced fraud detection and monitoring systems. All account activity is subject to review. Players found to have engaged in prohibited conduct will have their accounts permanently closed and all associated balances, including any pending withdrawals, will be forfeited. 999hb reserves the right to share information about fraudulent activity with relevant financial institutions and law enforcement agencies.

Intellectual Property

All content on the 999hb platform — including but not limited to the website design, layout, graphics, logos, text, software, game interfaces, and promotional materials — is the intellectual property of 999hb or its licensed content providers and is protected under applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable licence to access and use the 999hb platform solely for your personal, non-commercial entertainment purposes. You may not copy, reproduce, modify, distribute, transmit, display, publish, sell, license or create derivative works from any 999hb content without prior written consent. Unauthorised use of 999hb intellectual property constitutes a breach of these Terms and may give rise to civil and criminal liability.

Limitation of Liability

To the fullest extent permitted by applicable law, 999hb and its officers, directors, employees, agents and licensors shall not be liable to you for any indirect, incidental, special, consequential or punitive damages arising out of or related to your use of the platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or any other intangible losses, even if 999hb has been advised of the possibility of such damages. 999hb does not guarantee that the platform will be available, uninterrupted, error-free or free from viruses or other harmful components at all times.

999hb's total aggregate liability to you for any claim arising from or related to your use of the platform shall not exceed the total amount deposited by you in the twelve (12) month period immediately preceding the event giving rise to the claim. Nothing in these Terms excludes or limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited by law.

Amendments to These Terms

999hb reserves the right to amend, update or replace these Terms & Conditions at any time. Where changes are material, 999hb will provide notice to registered players via a notification on the platform or by email to the address associated with your account. Your continued use of the 999hb platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must cease using the platform and may request account closure by contacting 999hb support at the email address provided in the footer of this website.

Contact and Support

If you have any questions, concerns or complaints regarding these Terms & Conditions, or if you wish to exercise any right described herein (including requesting account closure or self-exclusion), please contact the 999hb support team using the email address below. Our support team is available 24/7 and aims to respond to all queries within 24 hours. Please do not share your account password in any support communication.